I think he was stoned...

I called Marriott's reservation line this morning to get some rooms for a few people. Normally I like to make reservations online, but this particular set had a group code and I wasn't provided with the online version. So I had to call.

This is how the converstion started:

Him: ThankyouforcallingMarriottblahblahblahIhavenoideawhat
hesaidhowcanIhelpyou?

(I'm not kidding. He didn't breathe for the entire greeting and I seriously didn't catch what he said in the middle.)

Me: I need to make some reservations.

Him: Great! Do you have a confirmation number?

Me: No...I need to make a reservation.

Him: Of course! You need to make a reservation. Why would you have a confirmation number already?

The rest of the conversation was pretty much the same. I had to spell the person's name three times and he never did get it right, so since I was making reservations for three people, I chose an easier name and told him I'd need two more reservations that were exactly the same (to save myself from having to spell the first name again). After finishing the first one, he asked if there was anything else he could help me with. I had to remind him about the other two. After doing the second room, he said, "OK...and now the fourth room." Mixed in during the down time while he messed with his computer, I heard the occasional snort, like he'd fallen asleep or something. I didn't know whether to laugh or cry or just hang up...

I don't know what this guy ate for breakfast, but I think he better cut back! Now I remember why I prefer to make the reservations online, but at least I had a fairly amusing start to my day. :)